Field Manager

Park City, UT
Full Time
Mid Level
What We Offer
  • Competitive compensation
  • Generous Paid Time Off
  • On the job training provided
  • Competitive Health insurance (Medical, Dental and Vision), along with access to wellness perks, and Telemedicine
  • Dental, Vision, Short Term Disability, Health Savings Account, Accident, and Life Insurance
  • Generous employee discount
  • Birthday Bonus
  • Referral Bonus
  • Employee Assistance Program
  • 401k retirement plan
  • Paid holidays
  • Paid maternity leave
  • Discounts with company merchants
  • Flexible work environment for a work life balance

Who Are We
The Earth Elements Design Center supplies high-end custom home interior finishes to the building industry. We are the complete one-stop shop for Appliances, Cabinetry, Doors and Door Hardware, Lighting, Slab, Tile, and Wood Flooring. We currently have three physical Showroom locations throughout the North-West Region however our business is rapidly expanding across America and the Caribbean with our proprietary state-of-the-art software solution. This is an excellent opportunity for the successful applicant to join this fast-growing company.

The Job
  • The Field Manager oversees installation projects performed or subcontracted by Earth Elements and is responsible for ensuring completion of jobs. The Field Manager will work with the showroom and warehouse teams to develop and implement strategies for achieving operational targets. Additionally, the Field Manager builds and establishes good customer relationships by assisting field personnel in avoiding obstacles associated with operational policies and procedures.
  • Complete pre-installation job walks for cabinetry which include field measurements, site status, and schedule updates.
  • Handle escalated matters with installers and subcontractors and communicate with sales team and contractor team.  
  • Managerial oversight of custom installations of cabinetry, tile, wood flooring, and appliances.
  • Update schedules with Operations, email walkthroughs and percentage of job completion after each site visit.
  • Be flexible and work effectively in a fast-paced environment.
  • Create safety awareness by actively observing, auditing, and coaching safe work behaviors.
  • Communicate job changes and updates to the Project Manager and Product Specialist.
  • Communicate with Installers on a continual basis to work towards culture and process improvement.
  • Manage Cabinetry installation schedule and subcontractor invoicing.
  • Engages on-site with installation crews and Subcontractors.
  • Provides Operations schedule updates and emails walkthroughs including percentages of completion.
  • Responsible for walking job sites prior to installation to ensure site is ready for subcontractor.
  • Coordinate and manage the efforts and resources of the installers.
  • Perform final punch list inspection of each project, to ensure the installation meets Earth Elements standards.
  • Create and sustain relationships with subcontractors and customers.
  • Problem solving and creative thinking on the job site to ensure timeliness of completion, communicating with the client or subcontractor for input and resolution.
  • Liaison for escalated issues.
  • Carry out the directives of the company in a professional and timely manner.
  • The successful candidate will have the following competencies: Excellent Communication Skills, Computer Proficiency/Technical Capacity, Time Management, Customer Service, Ability to Work in Fast-Paced Environment, and Supply Management.
  • This position is responsible for coordinating sales associates, site superintendents, subcontractors and vendors if needed to complete installation of Earth Elements projects.
  • This job operates in a warehouse, showroom and job-site setting, with outdoor exposure during the workday. This role routinely uses equipment such as computers, phones, and standard warehouse equipment such as hand trucks, box cutters, heavy machinery (i.e. forklifts), and site tools such as handheld saws, grinders, measuring devices, levels, glue, etc.
  • The employee is frequently required to lift, stand, walk, squat, kneel.  The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move objects up to 75 lbs., frequently move objects that weigh more than 100 lbs. and use heavy machinery for equipment up to 1,000 lbs.
  • This is a full-time position. Hours of work are Monday through Friday; 8:00 a.m. to 5:00 p.m. with additional hours and schedule changes as needed for business purposes.
  • Travel is primarily local, up to a two hour driving distance during the business day may be expected. Must have reliable transportation and a clean driving record, per insurance eligibility requirements.

Requirements
  • A high school diploma or equivalent is required
  • Minimum of three years of similar experience required
  • 21 years of age
  • Valid Drivers’ License and clean driving record, able to meet insurability qualifications
  • Good oral and written skills
  • Highly motivated and result-oriented

Learn more about us on our website at https://earthelements.com/about/careers.
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